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Terms and condition

Welcome to our website.

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Please be aware: Delange Skin and Woundcare Ltd does not provide emergency medical services and should not be considered a replacement for such care. If you believe you are facing a medical emergency in the UK, please dial 111, 999, or proceed to the nearest hospital's A&E department without delay.

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Before Using this website PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY.


By accessing this website, you indicate your agreement to abide by these Terms and Conditions. Delange Skin and Woundcare Ltd reserves the right to modify and amend these Terms and Conditions as necessary. Your ongoing use of this site implies your acceptance of any such revisions.

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Terms of Use:


By accessing the web pages of this site, you acknowledge and agree, without reservation, to the terms of use outlined herein. Should you disagree with any of these terms and conditions, refrain from using this website. It's important to note that this website does not offer medical advice.


Website Usage: The content on this website is solely for informational purposes and should not be construed as a replacement for professional medical guidance, diagnosis, or treatment. It is essential to consult a physician or qualified healthcare provider for any queries related to medical conditions.  
Delange Skin and Woundcare Ltd bears no responsibility for the content of external links featured on this website. For inquiries, please direct them to our email address.
Copyright: All original materials and their associated files on this website are protected by UK copyright laws and international treaties. Unless explicitly stated, no content on this website is deemed to be in the public domain.
Trademarks: All trademarks, service marks, and logos featured on this website are the property of their respective owners and may not be used in any manner without the written permission of said owners

License for Use: Delange Skin and Woundcare Ltd provides you with a limited, revocable, and non-exclusive license to access and use this website for personal purposes. You are prohibited from downloading (except for page caching) or modifying any portion of it without the explicit written consent of Delange Skin and Woundcare Ltd.  This website, or any of its sections, may not be copied, reproduced, redistributed, republished, displayed, posted, transmitted, or otherwise exploited for commercial purposes without the express written consent of Delange Skin and Woundcare Ltd.

Delange Skin and Woundcare Ltd does not guarantee or warrant that your use of materials showcased on this website does not violate the rights of third parties in any manner.

Hyperlinks: This website may contain links to third-party websites with distinct terms of use. For relevant information, please refer to the terms of use of those specific websites.

Delange Skin and Woundcare Ltd bears no responsibility for the content or accuracy of linked websites. Accessing these linked websites is at your own risk and is subject to the terms and conditions of use set forth by those websites.

Disclaimer: Delange Skin and Woundcare Ltd does not guarantee the accuracy or usefulness of the information provided on this website. Your sole recourse if you are dissatisfied with this website is to discontinue its use. All information is transmitted via a medium beyond the control and jurisdiction of this website and its suppliers. Therefore, this website assumes no liability for delays, failures, interruptions, or corruption of any data or other information transmitted in connection with its use. The information presented on this website is for informational and educational purposes only and should not be construed as medical advice or a substitute for any form of physician-patient or clinical relationship. Never disregard professional medical advice or delay seeking it based on information obtained from this website.

Your Communications: Any communication or material you transmit to this website, whether by email or any other means, including data, questions, comments, or suggestions, is considered non-confidential and non-proprietary. Such communications shall not establish a physician-patient relationship between us, nor obligate Delange Skin and Woundcare Ltd to create or retain any of your medical information. You agree not to send or transmit any communication or content to the Delange Skin and Woundcare Ltd website that infringes or violates the rights of any party. Additionally, you should be aware of the general security risks associated with transmitting information over a public network. Therefore, we cannot guarantee the privacy of transmitted information.

Privacy: For a comprehensive discussion on how Delange Skin and Woundcare Ltd utilizes information communicated through our website, we direct you to our privacy statement.

Applicable Law and Jurisdiction: By accessing this website, you consent that the Terms of Use and Privacy Statement shall be governed and interpreted in accordance with the laws of the UK, without regard to conflicts of laws principles. Any action arising from or alleging a breach of these provisions must be initiated in a court situated in the city of London, UK. Furthermore, you agree to submit to the personal jurisdiction and venue of such a court.

Revisions: Delange Skin and Woundcare Ltd retains the right to amend, without prior notice and at its discretion, the information presented on this website as well as the Terms of Use and Privacy Statement. Delange Skin and Woundcare Ltd is not obligated to update the information contained herein. By continuing to access and utilize this website, you implicitly agree to accept any new terms that may be introduced.

Inquiries: Should you have any inquiries or concerns regarding our privacy policy or the manner in which we handle personal data, please reach out to us at admin@dswcare.com.

 

Privacy Statement:

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Please read this statement carefully.

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We are dedicated to safeguarding your privacy. Our practices adhere to the General Data Protection Regulation ((EU) 2016/679) (“GDPR”) until such time as the GDPR is no longer directly applicable in the UK. This commitment extends to any national implementing laws, regulations, secondary legislation in the UK, and any subsequent legislation succeeding the GDPR and the DPA (collectively referred to as “Data Protection Legislation”). As outlined in this policy, we serve as the data controller for the da
Delange Skin and Woundcare Ltd only collects information from individual visitors that is voluntarily provided by them. In accordance with the GDPR law, Delange Skin and Woundcare Ltd handles all voluntarily supplied information from website visitors with utmost regard for individual privacy protection.ta you provide to us.

You grant this website the right to transmit, monitor, retrieve, store and use your information in connection with its operating.

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Security: Delange Skin and Woundcare Ltd cannot guarantee the protection of information submitted to this website against loss, misuse, or alteration by third parties. Nevertheless, Delange Skin and Woundcare Ltd is committed to maintaining the integrity of its website. Therefore, any feedback regarding our website or any linked websites is highly valued. The terms of this disclaimer, notice, and agreement shall be interpreted and enforced in accordance with applicable laws.

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1.Use of Information: The information voluntarily provided to Delange Skin and Woundcare Ltd through its website will solely serve the purpose of facilitating the delivery of the requested service in a complete and accurate manner.

2. Treatment of Your Information: The information you provide may be stored and processed in electronic and printed formats in our archives, adhering to security measures mandated by law.

3. Refusal to Provide Information: If you decline to furnish the necessary information, we may be unable to fulfill the services you have requested.

4. Handling of Information: The information you provide will be managed by designated personnel responsible for handling personal and confidential data. It may be shared with third parties solely for the purpose of enabling access to the services you have requested, as outlined in point 1.

5. Information Distribution: None of the information you provide to us will be distributed.

6. Data Transmission: The information you provide cannot be transferred to countries outside the European Economic Area (EEA).

7. our Rights: In accordance with the law, you have the right to access, update, correct, supplement, or delete your personal data, or to have it anonymized (where feasible). You also have the right to request restrictions on its use if handled unlawfully.
8. Liability: Delange Skin and Woundcare Ltd, with its legal headquarters located at Norfolk House, 21 George Street, Croydon, is committed to safeguarding your personal information in accordance with the law. A designated individual is appointed to oversee the protection of your personal data. Your privacy is of utmost importance to us.

9. Cookies: The website utilizes cookies to distinguish you from other users. For comprehensive details regarding the cookies we employ and their respective purposes, kindly refer to our cookie policy [insert hyperlink to cookie policy].

10. Chat Platform: This website utilizes a chat platform to connect users with the customer support team of Delange Skin and Woundcare Ltd. We collect email addresses, names, and phone numbers with users' consent solely to initiate the chat. Messages and exchanged data are stored within the  chat application. Please consult their Privacy Policy for further information. Delange Skin and Woundcare Ltd solely utilizes these messages and data to address users' registered issues or inquiries and to provide information on products that may be of interest to them.

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Users have the option to unsubscribe from any emails sent by Delange Skin and Woundcare Ltd at any time by sending an email to info@dswcare.com with the subject line ‘opt out,’ including your name, surname, and email address. Your personal data will be processed and transmitted in compliance with the General Data Protection Regulation (GDPR). By navigating the website, I acknowledge that Delange Skin and Woundcare Ltd, located at Norfolk House, George Street, Croydon, London, UK, is the controller of my personal data. I further understand and acknowledge that any of my personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).
 

Use Made of the Information

Delange Skin and woundcare Ltd may use the information we receive and/or collect about you to:

  • Fulfil our obligations under any contract we have entered into with you or with a Patient you represent, and to provide you or the relevant Patient with information or services you or the Patient has requested

  • Send you newsletters and marketing information if you have consented to us doing so

  • Notify you of products and services we feel may interest you, or permit third parties to do so if you have provided the appropriate consent

  • Monitor website usage and provide statistics to third parties for the purposes of improving and developing the website and the services we provide via the website

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Delange Skin and Woundcare Ltd processes personal information for certain legitimate business purposes, which include some or all the following:

  • Where the processing enables Delange Skin and Woundcare Ltd  to enhance, modify, personalise or otherwise improve the website, its services or communications

  • To identify and prevent fraud

  • To enhance the security of Delange skin and Woundcare  Ltd’s network and information systems

  • To better understand how people interact with Delange Skin and Woundcare Ltd’s websites

  • To administer the website and carry out data analysis, troubleshooting and testing; and

  • To determine the effectiveness of promotional campaigns and advertising


If we receive your consent, we may share your personal details with third parties so they can contact you directly regarding services you might be interested in. If we process personal data obtained via the website based on your consent, you have the right to withdraw this consent at any time. To withdraw consent or specify your preferences regarding the information you receive from us, please contact us via the following webpage [insert link to webpage]. Please note that if you object, it may impact our ability to fulfill the tasks mentioned above for your benefit.  If you desire to have your information removed from our database or if you prefer not to be contacted for marketing purposes, please utilize the “Unsubscribe” option provided in any email we send you. Alternatively, you can contact us via the website, and we will promptly take action to delete your information. Rest assured that we will not share, sell, or distribute any of the information you provide to us (except as outlined in this policy) without your prior consent, unless compelled to do so by law.

Third Party Sites


Our website may feature links to third-party websites, including platforms where you can purchase products and services. These links are provided solely for your convenience, and we do not validate, endorse, or agree with such third-party websites or the products/services they offer. We bear no responsibility for the content, products, and/or services provided on these linked websites. Before utilizing any third-party website or submitting any personal data, please ensure that you review all terms and conditions of website use and their Privacy Policy.

How Safe is your Information?

If we have provided you with a password or if you have chosen one to access specific parts of the website, it is your responsibility to keep this password confidential. We urge you not to share your password with anyone.

Protecting your security and privacy is paramount to us, and we strive to secure your information and uphold your confidentiality in accordance with Data Protection Legislation. The website is fortified with various levels of security technology, designed to safeguard your information from unauthorized or unlawful access, processing, accidental loss, destruction, and damage.

While we endeavour to protect your personal data to the best of our ability, please note that the transmission of information over the Internet is not entirely secure. Therefore, any transmission of data is at your own risk.

Disclosure of your Information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006. We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter with them or you

  • Third parties who may wish to contact you in respect of services or products they offer or sell which may be of interest to you, provided we receive your consent to such disclosure; and/or advertisers and advertising networks that require the data to select and serve relevant adverts to you and analytics and search engine providers that assist us in the improvement and optimisation of the website

Please note we may need to disclose your personal information where we:

  • Sell any or all our business or assets or we buy another business or assets in which case we may disclose your personal data to the prospective buyer or seller

  • Are under a legal duty to comply with any legal obligation or to enforce or apply our terms and conditions; or

  • Need to disclose it to protect our rights, property or the safety of our customers or others, including the exchange of information with other companies, organisations and/or governmental bodies for the purposes of fraud protection and credit risk reduction

Your Rights in Respect of your Data

If any of the information you provided to us via the website changes, please inform us promptly so that we can update our records accordingly. Should you wish to amend any details in your information, kindly contact us via the following webpage: www.dswcare.com

To access or rectify the information we hold about you, or to request that such information be transmitted directly to another data controller, please reach out to us via the following webpage: www.dswcare.com. We will process your request to access your information within one month of receipt, or we'll notify you within that timeframe if additional information is required. This service is provided free of charge.

If you wish to request the deletion of your information, or if you prefer to restrict or object to the processing of your information, please contact us via the website.

Should you have any complaints about our use of your personal data, please reach out to us. You also have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. In the UK, the supervisory authority is the Information Commissioner’s Office. Their contact details can be found at https://ico.org.uk/.

For any further questions or comments regarding our Privacy Policy, please contact us via the following webpage: www.dswcare.com. Alternatively, you can email us through the website. We value your feedback on our website and our Privacy Policy.

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